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The Fulfillment Process – Making Customer Satisfaction Easier in Atlanta, New York, Baltimore, Los Angeles, and Beyond

The fulfillment process can be customized to suit your company’s needs for getting products from the customer’s order to the customer’s doorstep. The full turnkey fulfillment process from SBC would begin with the storage of a company’s products in our secure 60,000 square foot warehouse. Every product would be inventoried as it arrived and entered into an easy-to-use web-based inventory management system. Then e-commerce platforms or customer service outsourcing could be designated to take and record customer orders. SBC Fulfillment could then outsource the accounting necessary to process invoices and customer payments.

The next step in the order fulfillment process would be packaging products for shipment after orders are received. Expertly trained warehouse staff members in pick and pack, kitting, light assembly, custom embroidery, and more, could get products prepared exactly as specified.

The final steps would involve shipping. SBC Fulfillment would work with trusted carriers for both national and international deliveries.  And we usually receive discounts on bulk shipping, savings we pass along to our customers. We offer advanced web-based tracking as well, so you would always know where your shipments are anywhere in the world.

Whether you need all of these services to complete your fulfillment process or just a few, SBC Fulfillment is sure to have the affordable, dependable fulfillment services for businesses of most any size.

To find out more about our full-service fulfillment house, contact our Atlanta headquarters toll free at 1-866-979-4170.