Earthblog

When Brian Schoenbaechler, President and CEO of SBC Fulfillment, was seeking a WMS (Warehouse Management System) he wanted a solution that would bring together two key technology components to his customers: collaboration and communication. “In talking with customers and prospects, they wanted to be able to see their inventory from anywhere,” says Schoenbaechler. This solution can be best described by SBC as a “glass warehouse” where clients are able to order, ship, track and view their entire inventory.

The solution? SmartTurn, an on demand inventory and warehouse management system with all the tools that businesses need to succeed from a fulfillment standpoint. As a small company, SBC Fulfillment needed to have high technology to position themselves as a leader in the industry.

The biggest deciding factors for SBC involved cost and a team that would be able to support their needs and their clients'' needs. “The setup process was so easy and seamless for us, and their technology team was very informed,” says Schoenbaechler.   The biggest impact for SBC has been the reaction from customers and prospects. The lower cost and higher functionality has allowed SBC to position themselves as a fulfillment solutions leader.  “Overall we are a better value to our customers.”

Recently, SBC expanded it''s offerings to include a Magento application. Magento is a powerful e-commerce platform that allows online merchants to begin and expand their growth. As SBC''s customers began moving their e-commerce to Magento, SBC set out to bridge the gap between their existing technology and SBC''s technological offerings allowing them to tie into SBC''s fulfillment services. The developed integration is called, Magento Connect- an easy integrable solution very similar to Apple''s popular iphone applications.

According to Schoenbaechler, rising energy costs are going to lead to more localized fulfillment and distribution. SmartTurn allows SBC''s customers to have several locations. “They have solved a lot of the challenges of multi-locations from the IT perspective.”

Click here to see a full interview with Brian Schoenbaechler on SmartTurn''s technology solutions

Tags: warehouse | fulfillment | atlanta | technology | outsourcing | ecommerce | magento