Earthblog

by Angela Cavallari Walker

SBC Fulfillment would like to welcome it's newest client, Cox Culinary Emporium. In this article, we will focus on those beautiful place settings through the eyes of a fulfillment company.  How does that elegant stemware find its way into the hands of party goers and guests? Here is the backstory to those special occasion settings.

A Seamless Process

Christmas is right around the corner, and fulfillment companies such as SBC are also gearing up. Take for instance that cocktail plate your coconut shrimp and dip are delicately resting on. What about that robust red wine that you are sipping in that beautifully-etched goblet? The process of getting those items into the hands of catering and party planners is accomplished through many solutions, including: kitting and assembly , packing, warehousing, order management, and customer service support . The first step involves the kitting and assembly process. Cox wanted the ability to focus on their core business without the distraction of having to organize and physically manage their inventory.

Their diverse items are ordered directly from the manufacturer and shipped to SBC where they are kitted and assembled . The kitting process refers to the act of picking parts or products from stock that require packaging. Items such as Cox's BPA-free LANITA WARE champagne flutes are picked by part number.  SBC's staff carefully packages each product and stores them in their 60,000 square feet of warehouse space. Cox is able to view product inventory such as their Clear Universal Utensil (an environmentally-friendly and elegant spork) at any time, from any computer with internet access.

Focusing on your business needs

Because Cox wanted to continue to market and grow their line of products, utilizing SBC's seasoned and knowledgeable customer service team was a must. By outsourcing this support, Cox can also avoid the expense of hiring and training a full customer support staff.

About the Client

Cox Culinary Emporium is an Atlanta-based company that serves up a line of LANITA WARE -a proprietary, dishwasher safe and BPA-free collection of plates, utensils and drink ware. Their extensive line of serving ware is casual enough for a barbeque but classy enough for a cocktail party.

To learn more about SBC Fulfillment and what they can do for your business click here

Tags: warehousing | packaging | holiday | Thanksgiving | outsourcing | fulfillment